Accessibility Statement

Our Commitment to Accessibility

At Northstar Medical, we are committed to ensuring digital accessibility for all people, including those with disabilities. We strive to make our website and patient platform usable and accessible to everyone, in accordance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Measures We Take

We are actively working to improve the accessibility of our website by:

  • Using clear and descriptive headings and labels
  • Ensuring sufficient color contrast for text and interactive elements
  • Making all functionality available from a keyboard
  • Providing alternative text for images and meaningful descriptions for non-text content
  • Ensuring forms are properly labeled and easy to navigate
  • Making video content accessible with captions where applicable
  • Regularly testing our website with accessibility tools and real users

Accessibility Features

  • Keyboard Navigation: Full keyboard navigation support
  • Screen Reader Compatibility: Our site is designed to work well with popular screen readers
  • Text Size: Users can adjust text size through their browser settings
  • Language: Content is provided in clear, plain English
  • Patient Portal: We continue to improve the accessibility of our secure patient platform

Feedback & Continuous Improvement

We are committed to ongoing improvement. If you experience any difficulty accessing any part of our website or patient portal, please let us know.

Contact Us Regarding Accessibility:

Please include:

  • A description of the issue
  • The page or feature you were trying to access
  • Your contact information

We will review your feedback and respond within 5 business days.

Third-Party Content

Some content on our website may come from third parties (such as embedded videos or external links). We are not always able to control the accessibility of this content, but we make every effort to choose accessible solutions where possible.