Health article
Northstar family primary care
Cover your household with Northstar family primary care — a dedicated provider, a Welcome Visit for each person, personal medical records available 24/7, and continuity through an Annual Visit.
Published June 2026
Your health shouldn’t wait its turn.
In Ontario, finding a regular provider is hard enough for one person. Care that knows your story. When children or partners also need care, the gap gets wider — multiple people without a dedicated clinician, long walk-in waits, and after-hours uncertainty when someone gets sick.
Families often juggle separate appointments, missed work, and school absences just to get basic primary care. Many families still need one relationship that covers everyone — not a separate story at every visit.
Make private feel personal.
Northstar family primary care is designed for exactly that. Two adult accounts plus up to four children under 18 share one dedicated provider, a Welcome Visit for each person, personal medical records available 24/7, and continuity through an Annual Visit.
There is one bill, one account to manage, and the same clinician over time. Parents can book for children, partners can each book for themselves, and everyone sees their provider as often as they need instead of starting from scratch at a walk-in.
From acute visits to ongoing chronic care
Family life brings a mix of health needs: fevers and infections, prescription renewals, mental health check-ins, preventative guidance, and follow-up for conditions like asthma, diabetes, or allergies. Northstar family primary care covers all of these through virtual visits.
Because the household has one dedicated provider and medical records available 24/7, you can reach out when something feels off — not only when it becomes urgent. An Annual Visit keeps the relationship going.
Managing your household in one place
The primary account holder adds and manages covered members from the patient portal. Each person has their own login and health record, while billing stays under a single Northstar family primary care arrangement.
After every visit, summaries, prescriptions, lab requisitions, and sick notes appear in that member's portal. When a child needs a note for school or a partner needs a refill, the information is already organized and easy to find.
Northstar family primary care
If more than one person in your household needs regular access to care, Northstar family primary care is the household relationship — not a separate One Time Visit for each person. You can cancel Northstar family primary care from Manage billing. This is not payment for medically necessary insured care, and Northstar is not a Ministry-rostered family doctor.
Compare arrangements on the pricing page, or book a One Time Visit before starting Northstar family primary care.
Your health shouldn’t wait its turn.
Start Northstar primary care or Northstar family primary care — a dedicated provider, a Welcome Visit, care as often as you need, and continuity through an Annual Visit — or book a One Time Visit.